WinSweeps · Supported by Value Vends Tech LLC
Important notice. Please read carefully
WinSweeps is a sweepstakes gaming platform for entertainment. No purchase is necessary to play or win (see the free mail-in entry in our Sweepstakes Rules). Deposits add US dollars to your WinSweeps Wallet, which you use to load credits into the games. WinSweeps Coins are reward points with no monetary value.
These Terms include a binding arbitration agreement and class action waiver (see Section 18). Please read Section 18 carefully before using this platform.
Prohibited territories
WinSweeps is NOT available to residents of: California, Connecticut, Idaho, Indiana, Michigan, Montana, Nevada, New Jersey, New York, Washington, or any jurisdiction outside the United States of America. See Section 5.
1. Agreement to These Terms
These Terms of Service ("Terms" or "TOS") constitute a binding legal agreement between you ("you," "your," or "Customer") and WinSweeps ("we," "us," or "our"), governing your access to and use of winsweeps.games and any related applications, features, content, or services (collectively, the "Platform" or "Service").
By registering an account, accessing, or using the Platform in any way, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Sweepstakes Rules, our Player Rules, and any other policies incorporated herein by reference (collectively, the "Incorporated Policies").
If you do not agree with any part of these Terms or the Incorporated Policies, you must immediately cease using the Platform and must not register an account.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date above and, where appropriate, by notifying you by email or through the Platform. Your continued use of the Platform following any changes constitutes your acceptance of the revised Terms.
2. Nature of the Platform
WinSweeps is a sweepstakes gaming platform operated for entertainment purposes. Through WinSweeps you can create accounts on third-party sweepstakes game platforms, load credits into them from your WinSweeps Wallet, and redeem eligible winnings.
Your Wallet holds the US dollars you deposit. It is used only to load credits into the Games. It is not a bank account and earns no interest.
Your Cash-out Balance holds the winnings you redeem from the Games. An eligible Cash-out Balance may be paid out to you, subject to these Terms and the Sweepstakes Rules.
WinSweeps Coins are reward points earned through daily rewards and other activity. WinSweeps Coins have no monetary value and cannot be bought, sold, transferred, or exchanged for cash.
No purchase of any kind is necessary to participate in any sweepstakes on the Platform. Free methods of entry are described in the Sweepstakes Rules.
Game outcomes are determined by the systems of the third-party game platforms that run each Game. WinSweeps does not set or change those outcomes.
3. Definitions
As used in these Terms, the following capitalized terms have the meanings set forth below:
- "Customer Account" means the account you register with WinSweeps to access the Platform.
- "Wallet" means the US dollar balance funded by your deposits, used to load credits into the Games.
- "Game Load" means moving funds from your Wallet into a Game as game credits.
- "Bonus" means extra game credits that WinSweeps adds to a Game Load under an active promotion.
- "Free Play" means bonus funds obtained in the Coin Store or Weekly Raffle. Free Play stays locked until its wager requirement is met.
- "WinSweeps Coins" means reward points with no monetary value.
- "Cash-out Balance" means winnings you have redeemed from a Game, held for payout.
- "Redemption" means moving eligible winnings from a Game to your Cash-out Balance. "Cash-out" means paying your Cash-out Balance out to you, in accordance with these Terms and the Sweepstakes Rules.
- "Games" means the third-party sweepstakes game platforms available through the Platform, and any sweepstakes promotions or contests we offer.
- "Prohibited Territories" means the states and jurisdictions listed in Section 5 where the Platform is not available.
4. Eligibility
To register an account and use the Platform, you must meet all of the following eligibility requirements:
- You must be at least 21 years of age. By registering, you represent and warrant that you are at least 21 years old.
- You must be a legal resident of the United States and physically located in an eligible state at the time of participation (see Section 5 for Prohibited Territories).
- You must not be a current employee, officer, director, agent, or contractor of WinSweeps, or an immediate family member or household member of any such person.
- You must have full legal capacity to enter into a binding agreement under applicable law.
- You must not be prohibited from using the Platform under any applicable law, regulation, court order, or sanction list.
- You may only hold one (1) Customer Account. Creating multiple accounts is prohibited and will result in disqualification and account termination.
- You must provide accurate, current, and complete information during registration and keep your account information up to date.
- We reserve the right to require identity verification at any time, including before permitting any Cash-out. Failure to provide satisfactory verification may result in suspension of Cash-outs or termination of your account.
5. Prohibited Territories
The Platform and all promotions, sweepstakes, and prize offerings are void where prohibited by law. WinSweeps does not offer the Service in the following states or territories ("Prohibited Territories"):
Currently prohibited states: California, Connecticut, Idaho, Indiana, Michigan, Montana, Nevada, New Jersey, New York, Washington, and any jurisdiction outside the United States of America.
Additional states may be restricted by our game platforms or as required by applicable law. We reserve the right to add or remove states from the list of Prohibited Territories at any time without prior notice.
If you are located in or a resident of a Prohibited Territory, you are not permitted to use the Platform, participate in any promotions, or claim any prizes. Any participation from a Prohibited Territory will be deemed invalid and disqualified.
6. Account Registration & Security
To access the Platform's features, you must register a Customer Account. By registering, you agree to the following:
- You will provide accurate, current, and complete information, including your email address and mobile phone number.
- You are responsible for maintaining the confidentiality of your account credentials and are solely responsible for all activity occurring under your account.
- You must notify us immediately through support@winsweeps.games (or the contact form at winsweeps.games/contact) if you suspect any unauthorized access to or use of your account.
- You may not share, sell, transfer, or otherwise provide access to your Customer Account to any other person.
- You may register only one (1) Customer Account per person.
- We reserve the right to refuse registration or to close any Customer Account at our sole discretion.
- If you joined through an agent's link or were assigned to an agent, that agent can view your account and help you with it. Agents cannot change these Terms or make promises on our behalf.
7. Deposits & Your Wallet
Deposits are made through our payment provider's secure checkout, using the payment methods shown at checkout from time to time. Deposits are credited to your Wallet in US dollars.
Your Wallet is used only to load credits into the Games. Wallet funds cannot be withdrawn directly or transferred to another account.
All deposits are final. Deposits are not refundable except where required by applicable law or as expressly provided in our Deposit & Cash-out Policy (Section 20).
We may hold your Wallet balance while we review a suspected violation of these Terms.
Some promotions add a Bonus to a Game Load. Bonus credits are funded by WinSweeps, become part of the loaded credits, and follow the redemption rules in Section 8.
8. Game Loads, Redemptions & Cash-outs
8.1 Game Loads
Each Game Load must be between $4 and $500, with no more than two decimal places. Loaded credits are held on the Game.
If a Game Load fails, the amount taken from your Wallet is refunded to your Wallet automatically. Bonus credits are not refunded.
8.2 Redemption Rules
To redeem from a Game, your game balance must be at least 3x the amount of your most recent Game Load, Bonus included. The total you can redeem from one Game Load is at most 8x that amount, minus anything already redeemed from it. The minimum Redemption is $5.
Redeemed amounts move to your Cash-out Balance.
8.3 Cash-outs
- An eligible Cash-out Balance is paid out to a Cash App, PayPal, or Chime account that belongs to you, after our team reviews it. You must meet all eligibility requirements in these Terms and the Sweepstakes Rules.
- Cash-outs are processed in accordance with our Deposit & Cash-out Policy (Section 20). Processing times may vary depending on payment method.
- We reserve the right to void any balance, Redemption, or Cash-out obtained through fraudulent, abusive, or prohibited means.
- Balances are non-transferable and may not be sold, gifted, or assigned to any other person or account.
9. WinSweeps Coins & Free Play
WinSweeps Coins are reward points you earn free of charge, for example from daily rewards. They have no monetary value and cannot be bought, sold, transferred, or exchanged for cash.
WinSweeps Coins can be spent in the Coin Store or on Weekly Raffle tickets, both of which pay out Free Play.
Free Play stays locked until you load enough of your own funds into the Games to meet its wager requirement. Unlocked Free Play moves to your Wallet.
We may change how WinSweeps Coins and Free Play are earned or spent at any time. WinSweeps Coins and Free Play end when your account closes.
10. Gameplay & Platform Rules
All games on the Platform are offered for entertainment purposes. By participating in any game, you agree to the following:
- The Games are operated by third-party game platforms, and game outcomes are determined by their systems. Past results do not influence future results.
- You will play only for personal entertainment and will not use the Platform for any commercial purpose.
- You will not use any automated software, bots, scripts, or other tools to interact with the Platform, exploit games, or accumulate balances.
- You will not attempt to manipulate, reverse-engineer, or interfere with the Platform's software, systems, or game mechanics.
- In the event of a technical malfunction, game error, or disconnection, we reserve the right to void affected transactions and restore your balances to their prior state. All decisions made by WinSweeps in such circumstances are final.
- We reserve the right to modify, suspend, or discontinue any game or feature at any time without notice.
11. Promotions & Bonuses
From time to time, WinSweeps may offer promotions, bonuses, tournaments, or special events. Each promotion is subject to its own terms and conditions, which will be posted on the Platform at the time of the promotion.
We reserve the right to modify, withdraw, or cancel any promotion at any time without prior notice.
Bonuses and Free Play are subject to any applicable wagering or redemption requirements as specified in the relevant promotion terms.
Abuse of promotions, including but not limited to creating multiple accounts, collusion, or exploiting technical errors, will result in forfeiture of all associated bonuses and may result in account suspension or termination.
Promotional offers are personal to the registered Customer Account and may not be transferred to any other person or account.
12. Responsible Gaming
WinSweeps is committed to promoting responsible gaming. We recognize that some individuals may develop problematic gaming behaviors.
You can ask us for a Take a Break or Self-Exclusion at any time. Please visit winsweeps.games/player-safety for how they work.
If you believe you or someone you know may have a gaming problem, please call the National Council on Problem Gambling's 24/7 helpline at 1-800-MY-RESET (1-800-697-3738) or visit ncpgambling.org.
We reserve the right to implement cooling-off periods, spending limits, or other responsible gaming controls on any account at our sole discretion.
Self-exclusion requests cannot be reversed during the period you choose. Please review our Player Rules before requesting self-exclusion.
13. Prohibited Conduct
You agree that you will not, and will not attempt to, engage in any of the following prohibited activities:
- Provide false, inaccurate, or misleading registration information
- Register or maintain more than one Customer Account
- Access or use the Platform from a Prohibited Territory or on behalf of a person located in a Prohibited Territory
- Use automated systems, bots, scripts, macros, or any unauthorized third-party software in connection with the Platform
- Engage in collusion, fraud, cheating, or any activity designed to manipulate game outcomes
- Use the Platform for money laundering, fraud, or any other illegal or unauthorized purpose
- Sell, transfer, or assign your Customer Account, balances, WinSweeps Coins, or any rights thereto to any other person
- Harass, threaten, or abuse other players or Platform staff through any communication channel
- Upload or transmit viruses, malicious code, or any content that disrupts or interferes with the Platform
- Attempt to reverse-engineer, decompile, or otherwise access the source code of the Platform
- Make chargebacks or payment reversals in bad faith or after your deposit has been credited
- Exploit technical errors, bugs, or glitches for personal gain
Violation of any of the above may result in immediate account suspension or permanent termination, forfeiture of bonuses, Free Play, and WinSweeps Coins, voiding of any balance or Cash-out obtained through the violation, and referral to appropriate law enforcement authorities.
14. Intellectual Property
All content on the Platform, including but not limited to text, graphics, logos, game artwork, software, audio, and visual elements (collectively, "Content"), is owned by or licensed to WinSweeps and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial entertainment purposes only.
You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any Content without our prior written consent.
WinSweeps and the WinSweeps logo are trademarks of WinSweeps. Game names and artwork belong to their respective owners. You may not use these marks without express prior written permission.
15. Disclaimer of Warranties
THE PLATFORM AND ALL CONTENT, GAMES, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WINSWEEPS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, reliability, or completeness of any content on the Platform.
Your use of the Platform is at your sole risk. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
16. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WINSWEEPS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
In no event shall WinSweeps' total cumulative liability to you for all claims arising out of or related to these Terms or the Platform exceed the greater of: (a) the total amount you deposited with WinSweeps in the twelve (12) months immediately preceding the claim giving rise to liability, or (b) one hundred dollars (USD $100).
Some jurisdictions do not allow the limitation of liability for consequential or incidental damages, so the above limitation may not apply to you in full.
17. Indemnification
You agree to indemnify, defend, and hold harmless WinSweeps and its officers, directors, employees, agents, affiliates, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
- Your use of or access to the Platform
- Your violation of these Terms or any Incorporated Policy
- Your violation of any applicable law or regulation
- Your violation of the rights of any third party
- Any false, inaccurate, or misleading information you provide to us
18. Binding Arbitration Agreement & Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
18.1 Agreement to Arbitrate
Except as provided in Section 18.4, you and WinSweeps agree that any past, pending, or future dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or your relationship with WinSweeps (collectively, "Disputes") shall be resolved exclusively through final and binding individual arbitration, rather than in a court of law.
18.2 Class Action Waiver
YOU AND WINSWEEPS EACH WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL SUIT, OR ANY OTHER REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
18.3 Arbitration Rules & Procedure
- Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as modified by these Terms.
- Arbitration shall take place in Wilmington, Delaware, though you may participate by telephone or video conference.
- The arbitrator shall have exclusive authority to resolve all questions regarding the scope and enforceability of this arbitration agreement.
- If you assert a claim as an individual, you will be responsible only for the applicable AAA filing fee. WinSweeps will bear the remaining AAA costs up to USD $5,000.
- The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
18.4 Exceptions to Arbitration
Either party may bring an individual claim in small claims court if the claim qualifies. Either party may also seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.
18.5 Opt-Out Right
If you have not previously agreed to an arbitration provision with WinSweeps, you may opt out of this arbitration agreement within thirty (30) days of first agreeing to these Terms by sending written notice through support@winsweeps.games (or the contact form at winsweeps.games/contact) with the subject line "ARBITRATION OPT-OUT." Opt-out requests submitted after the 30-day period will not be effective. If you opt out, all other provisions of these Terms remain in full force and effect.
18.6 Governing Law
These Terms and any Disputes shall be governed by the laws of the State of Delaware, without regard to its conflict of law principles, except to the extent federal law applies to the arbitration agreement.
19. Account Termination
19.1 Termination by You
You may close your Customer Account at any time by contacting us through support@winsweeps.games (or the contact form at winsweeps.games/contact). Any Cash-out Balance you are owed is paid out first, subject to verification. WinSweeps Coins, Free Play, and bonuses end when the account closes. If you still have a Wallet balance, tell us before closing and we will explain your options.
19.2 Termination by Us
We reserve the right to suspend or permanently terminate your Customer Account at our sole discretion, with or without notice, for any reason, including but not limited to a violation of these Terms, suspected fraud, or failure to meet eligibility requirements. Upon termination for cause, bonuses, Free Play, WinSweeps Coins, and any balance obtained through the violation may be forfeited.
20. Deposit & Cash-out Policy
20.1 Deposit Delivery
Upon successful payment, your deposit is automatically credited to your Wallet.
If a discrepancy occurs (for example, a payment that was taken but not credited), you must contact us through support@winsweeps.games (or the contact form at winsweeps.games/contact) within 24 hours of the transaction. Our support team will review and respond as soon as possible, usually within 24 hours.
20.2 Refund Policy
All deposits are final and non-refundable once credited to your Wallet, except where required by applicable consumer protection law.
If you believe a charge was made in error, contact us through support@winsweeps.games (or the contact form at winsweeps.games/contact) within 24 hours.
Initiating a chargeback or payment dispute without first contacting WinSweeps support constitutes a violation of these Terms and may result in immediate account termination and the voiding of pending Cash-outs.
20.3 Cash-out Processing
Cash-outs are usually processed within 1 to 3 business days of your request, subject to any applicable holds.
WinSweeps reserves the right to suspend or delay Cash-out processing in cases of suspected fraud, chargebacks, or security concerns.
Delays caused by third-party financial institutions or payment processors are outside our control, and WinSweeps shall not be liable for such delays.
20.4 Cancellation Policy
Due to the immediate nature of Wallet crediting, deposits cannot be canceled once processed. If you are dissatisfied with a deposit, please contact us through support@winsweeps.games (or the contact form at winsweeps.games/contact) and we will review your case in accordance with applicable law.
21. General Provisions
Entire Agreement: These Terms and the Incorporated Policies constitute the entire agreement between you and WinSweeps regarding the subject matter hereof and supersede all prior agreements, representations, and understandings.
Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
No Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms without restriction.
Force Majeure: WinSweeps shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, cyberattacks, or government action.
22. Contact Us
For questions about these Terms or the Platform, please contact us at:
- WinSweeps Support
- Email: support@winsweeps.games
- Contact form: winsweeps.games/contact
- Mail: WinSweeps, c/o Value Vends Tech LLC, 701 Brazos St Ste 720, Austin, TX 78701
- Website: winsweeps.games