Player wellbeing
Play on your terms.
Games should stay fun. Set deposit limits, take a break, self-exclude, and see exactly what you have spent, all from your own dashboard.
Deposit limits
Cap what you can add to your wallet in any 24 hours, 7 days or 30 days. Lowering a limit works right away; raising or removing one waits 24 hours.
Take a Break
Step away for 24 hours, 7, 14 or 30 days. Deposits, game loads and rewards stop until it ends, and it ends on its own.
Self-exclusion
A firmer stop for 6 months, 1 year or permanently. After 6 months you can ask to reopen, with a 7-day wait.
Your spending
Real totals from your own account: deposited, loaded into games, redeemed and cashed out over 7, 30 and 90 days.
Self-check
Six quick questions about how play feels lately. Your answers never leave your device.
Real help, any time
Free, confidential support from the National Council on Problem Gambling at 1-800-MY-RESET, plus our own team in Live Chat.
Set it up in a minute
- 1
Sign in
Open your WinSweeps dashboard.
- 2
Open Responsible Gaming
It's in the menu under Account, and linked from your Wallet and the cashier.
- 3
Pick your tool
Set a limit or choose a break length. It saves right away, and you get a confirmation.
Prefer to ask a person? Email support@winsweeps.games with your username and the break length you want, and the team sets it up.
Quick self-check
Six questions about how play feels lately. Your answers stay on your device; nothing is sent or saved.
Question 1 of 6
Do you spend more on games than you planned to?
Answer all six to see your result. This is a quick self-check, not a diagnosis.
Get help, any time
If play stops feeling like entertainment, you don't have to be in crisis to reach out.
National Council on Problem Gambling: 1-800-MY-RESET (1-800-697-3738), free and confidential, 24/7, or ncpgambling.org.
Gamblers Anonymous: find a meeting at gamblersanonymous.org.
The WinSweeps team: Live Chat in your dashboard or support@winsweeps.games.
Read more
Straight answers, no fine print
Can I set a deposit limit on WinSweeps?
Yes. Set daily, weekly and monthly deposit limits yourself under Responsible Gaming in your dashboard. A limit counts deposits in any rolling 24 hours, 7 days or 30 days. Lowering a limit works right away; raising or removing one takes effect after 24 hours.
What stops during a break or self-exclusion?
Deposits, game loads, new game accounts, spins, rewards, promotions and marketing emails stop for the whole period. Redeeming winnings and requesting a cash-out stay open, so money you have won is never stuck.
Can I end a break early?
No. A Take a Break runs for the whole length you choose: 24 hours, 7, 14 or 30 days. You can make it longer, but not shorter.
How long does self-exclusion last?
6 months, 1 year or permanently. After 6 months you can ask support to reopen your account, with a 7-day wait. Reopening is at our discretion.
Is the self-check private?
Yes. Your answers stay on your device and are never sent to us or stored. It is a quick self-check, not a diagnosis.
Where can I get help with problem gambling?
Call the National Council on Problem Gambling at 1-800-MY-RESET (1-800-697-3738), free and confidential, 24/7, or visit ncpgambling.org. Gamblers Anonymous meetings are listed at gamblersanonymous.org.
WinSweeps is for players 21+ in states where it operates. Sweepstakes rules vary by state, and the service is void where prohibited. Play for fun, never to make money.