Sweepstakes Deposit Disputes and Refunds, How It Works

Deposits are typically final once credits load, that's standard across the sweepstakes category, but genuine errors like a wrong amount or a duplicate charge get resolved through support rather than left unaddressed.

What counts as a genuine error

• Sent the wrong amount. Support can usually adjust credits to match what actually arrived.

• Duplicate deposit. If the same payment posted twice, the extra amount gets credited or refunded on review.

• Payment sent but never confirmed. If a real payment never resulted in credits, support resolves it with your reference and proof of payment.

What isn't a dispute case

A deposit that was correctly credited and then spent in-game isn't reversible, that's the nature of how credits work once loaded, same as any sweepstakes or gaming platform.

Genuine deposit errors, wrong amount, duplicate charge, unconfirmed payment, are resolved through support with your reference code and proof of payment.

How to start a dispute

Message support with your deposit reference code and a screenshot of the payment. Most genuine errors are resolved within a business day.

FAQ

Can I get a refund if I change my mind after depositing? No, once credits load and are available to play, the deposit is final.

What if I was double-charged? Contact support with proof, duplicate charges are a genuine error and get resolved.

How long does resolution usually take? Most genuine cases resolve within a business day once support has your reference and proof.

Create your free account and deposit with a clear, documented process behind it.